In general, boxes take 5-7 business days to deliver. Shipments to Alaska, Hawaii, and military bases tend to take longer, up to 10-15 business days.

Once your box ships, you will receive a shipping confirmation email with a delivery estimate and a tracking number. You can also see updates on your box's progress on your box page or check your tracking number on the order history page (insert link if member is logged in). 

We try to ship all boxes within 1-2 days of the order being placed, but depending on how many members place their orders in a day, it may sometimes take up to 4 days.

Sometimes, certain books are extremely popular and we run out of inventory. In this scenario, we will send you an email letting you know your updated shipping and delivery dates.

If you have not received your order by the date mentioned on the site, please check your tracking number. If the date in the USPS tracking number has also passed or your order looks like it's been stuck in one location for many days, please reach out to Member Services by filling out this form.